Privacy Policy

Last updated: April 2026

1. Who We Are

This website is operated by James &Rob, referred to in this policy as “we”, “us”, or “our”.

Website: jamesandrob.com
Email: info@jamesandrob.com

We are responsible for your personal data and for making sure it is used in line with UK data protection law.

2. What This Policy Covers

This Privacy Policy explains how we collect, use, store, and protect your personal data when you:

  • visit our website
  • fill in a contact or sponsorship form
  • contact us directly
  • view embedded video content on our website
3. What Personal Data We Collect

We may collect the following personal data:

  • your name
  • your email address
  • your company name, if you provide it
  • any information you include in a message or form submission

We may also collect limited technical information when you use the website, such as:

  • your IP address
  • browser type
  • device type
  • basic website usage information

If you watch an embedded YouTube video on our website, YouTube or Google may also collect technical and usage data through the embedded player, such as information about your device, browser, IP address, and how the video is viewed, in line with their own privacy and cookie policies.

4. How We Collect Your Data

We collect personal data when:

  • you fill in a form on our website
  • you contact us by email
  • you browse our website
  • you interact with embedded content, including YouTube videos
5. How We Use Your Data

We use your personal data to:

  • respond to your enquiries
  • review sponsorship or partnership requests
  • communicate with you about a request you have made
  • keep our website secure
  • improve the performance and usability of our website
  • display video content on our website

We only use your data where we have a valid legal reason to do so.

6. Our Lawful Basis for Using Your Data

Under UK data protection law, we rely on the following lawful bases:

Legitimate interests
We use your data where it is necessary for our legitimate interests, such as responding to messages, reviewing partnership requests, running our website, displaying our content, and keeping the site secure, where those interests are not overridden by your rights and freedoms. The ICO recognises legitimate interests as one lawful basis where it is appropriate and properly balanced.

Consent
Where consent is required, for example for non-essential cookies, embedded media cookies, or similar technologies, we will ask for it before using them. The ICO says PECR requires clear and comprehensive information and, in most cases, consent for non-essential storage and access technologies.

7. Who We Share Your Data With

We do not sell, rent, or share the personal data you submit to us through our forms or direct contact with third parties for their own marketing or commercial use.

However, our website may include embedded YouTube videos. When you play or interact with those videos, YouTube or Google may collect information directly through the embedded player as a separate third-party service. This is not us sending them your form data, but it is third-party processing connected to the use of embedded content on the site.

8. How Long We Keep Your Data

We keep personal data only for as long as necessary for the purpose it was collected.

As a guide:

  • contact form submissions may be kept for up to [12] months
  • sponsorship or partnership enquiries may be kept for up to [24] months
  • emails may be kept for as long as needed to deal with the enquiry and keep an accurate business record

After that, we will delete it or securely remove identifying details where appropriate.

9. Cookies and Embedded YouTube Videos

Our website may use cookies or similar technologies.

Some cookies may be strictly necessary for the website to work properly. If we use any non-essential cookies, including cookies linked to embedded YouTube videos, we will ask for your consent first where required.

The ICO says websites must give clear information about cookies and similar technologies, including third-party technologies, and in most cases must get consent before using non-essential ones.

We embed our own YouTube videos on this website. When you interact with an embedded YouTube video, YouTube may place cookies or collect information about your interaction. YouTube states that its privacy-enhanced mode reduces the use of embedded views for personalising the viewer’s browsing experience on YouTube. If you use YouTube embeds, using privacy-enhanced mode is the safer option.

You can manage cookies through your browser settings and any cookie banner we use on the site.

10. How We Protect Your Data

We take reasonable technical and organisational steps to protect your personal data from unauthorised access, loss, misuse, or disclosure.

11. Your Rights

Under UK data protection law, you may have the right to:

  • request access to the personal data we hold about you
  • request that inaccurate data is corrected
  • request that your data is deleted
  • object to how we use your data
  • request that we restrict how we use your data
  • withdraw consent at any time, where we rely on consent

The ICO says privacy information should explain people’s rights and how they can exercise them.

To exercise any of your rights, please contact us at [CONTACT EMAIL].

12. Complaints

If you have any concerns about how we use your personal data, please contact us first.

You also have the right to complain to the Information Commissioner’s Office, or ICO, in the UK.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the latest version will always show the date of the most recent update.